Privacy Policy
Your data privacy and security matter to us
Information We Collect
At DesktopFlashMax, we collect information that helps us provide better financial data analysis services and educational content. This collection happens through various interactions you have with our platform.
Personal Information
Name, email address, phone number, billing address, and professional background when you register for our learning programs or contact us directly.
Usage Data
Information about how you interact with our platform, including pages visited, time spent on content, and learning progress through our financial analysis courses.
Device Information
IP address, browser type, operating system, device identifiers, and general location information to ensure platform compatibility and security.
Communication Records
Records of your communications with our support team, feedback submissions, and any content you share through our platform's community features.
How We Use Your Information
We process your personal data lawfully and transparently, following Philippines data protection regulations and international best practices. Your information serves specific purposes that directly benefit your experience with our financial education platform.
We use collected information to deliver personalized learning experiences, track your progress through financial analysis modules, and provide technical support when needed. This includes customizing course recommendations based on your skill level and interests in specific areas of financial data analysis.
Communication purposes include sending course updates, important platform announcements, and responding to your inquiries. We also use aggregated, anonymized data to improve our educational content and develop new learning resources that better serve our community's needs.
Data Sharing and Disclosure
DesktopFlashMax maintains strict controls over data sharing. We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Limited sharing occurs with trusted service providers who help us operate our platform, process payments, or provide customer support. These partners are contractually bound to protect your data and use it only for specified services.
We may disclose information when required by Philippine law, court orders, or to protect our rights and the safety of our users. In such cases, we review each request carefully and share only the minimum necessary information.
Your Privacy Rights
Under Philippine data privacy laws and our commitment to transparency, you have comprehensive rights regarding your personal information:
Data Security Measures
Protecting your information is fundamental to our operations. We employ multiple layers of security to safeguard your data against unauthorized access, alteration, or destruction.
Encryption
All data transmissions use SSL/TLS encryption, and sensitive data is encrypted at rest using industry-standard methods.
Access Controls
Strict authentication protocols and role-based access ensure only authorized personnel can access personal data.
Regular Audits
Quarterly security assessments and vulnerability testing help maintain robust protection standards.
Backup Systems
Secure data backups with encryption ensure information recovery while maintaining privacy protection.
Data Retention
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Different types of data have varying retention periods based on their purpose and regulatory requirements.
Active Account Data
Personal information and learning progress retained while your account remains active and for 12 months after last activity.
Financial Records
Payment information and transaction records kept for 7 years as required by Philippine tax and business regulations.
Communication Logs
Support tickets and correspondence retained for 3 years to ensure service quality and resolve potential disputes.
Analytics Data
Anonymized usage statistics retained indefinitely to improve our educational platform and course offerings.
International Transfers
While DesktopFlashMax operates primarily within the Philippines, some of our service providers may process data in other jurisdictions. When international transfers occur, we ensure adequate protection through contractual safeguards and compliance with applicable data protection standards.
We carefully evaluate the privacy laws and practices of any country where your data might be processed, ensuring they meet or exceed Philippine privacy protection standards. You have the right to request information about any international transfers affecting your personal data.
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze platform usage. These small data files help us provide personalized content and improve our services.
Essential cookies are necessary for basic website functionality and cannot be disabled. Optional cookies for analytics and personalization can be managed through your browser settings or our cookie preference center.
We do not use cookies for cross-site tracking or share cookie data with advertising networks. All tracking serves legitimate educational and operational purposes directly related to improving your learning experience.
Changes to This Policy
This privacy policy may be updated periodically to reflect changes in our practices, technology, or legal requirements. We review and assess our privacy practices regularly to ensure continued protection of your personal information.
When significant changes occur, we will notify you through email or prominent notices on our platform before the changes take effect. Continued use of our services after policy updates constitutes acceptance of the revised terms.
We encourage you to review this policy periodically, especially before sharing additional personal information or using new features of our platform.
Privacy Questions or Concerns?
Data Protection Officer
DesktopFlashMax
26 Lanzones Street, San Pedro, Laguna, Philippines
Email: info@desktopflashmax.com
Phone: +63272130179
We typically respond to privacy inquiries within 5 business days
This privacy policy is effective as of January 15, 2025, and applies to all information collected through the DesktopFlashMax platform and related services.